Reviews

Reviews
5
Based on 24 reviews
powered by Google
  • The classic muscle car I'm restoring had some deep scratches in the passenger window and light scratches in one of the quarter glass windows. Everyone I talked to said that the scratches could not be removed and my only option... read more was to find replacement original or aftermarket glass. Unfortunately no one would guarantee that any original glass I could find would not come with scratches or to buy aftermarket class that while close to original still were not be an exact fit. Either option being extremely expensive. Then I discovered Unscratch the Surface. Rick Evans with Unscratch the Surface was able to do what everyone said couldn't be done. He did a phenomenal job in removing the scratches and polishing the glass for my classic car and at a fraction of the cost for what it would to replacing the glass. The glass was so clear that after it was installed you couldn't tell there was any glass there. I understand that Rick also does scratch removal for residential and commercial buildings from small to huge projects with glowing reports of the quality of his work. If you have any need to remove scratches or repair to any glass you need to contact Rick at Unsctatch the Surface. you can't beat the quality of his work. From Leoonard Wagner

    Rene Mosley Avatar Rene Mosley
    April 22, 2024

    Rick did a great job on windows I sent him for my Porsche restoration. I would not hesitate to use him again and recommend him unconditionally.

    Richard Carlton Avatar Richard Carlton
    December 4, 2025

    Rick Evans came to my aid on a project where it appeared hopeless to remove scratches from 8 grand worth of fire rated glass. Working tirelessly for several days he was able to remove all of the damage to the... read more glass., saving my company thousands for replacement.

    ron henderson Avatar ron henderson
    May 13, 2019
  • It was a bit pricey, but the work is flawless. I would recommend Rick to anyone restoring a classic car

    Kenneth Hutchins Avatar Kenneth Hutchins
    October 13, 2025

    Rich was a huge help. He was extremely professional. Multiple scratched tempered glass, on a large modern home, I was extremely happy with the work that Rich performed !! would recommend 10/10.

    Greg Harmon Avatar Greg Harmon
    August 17, 2021

    ABSOLUTLY AMAZING WORK!!!! WORTH EVERY PENNY!!! I had cleaned my car a few weeks ago and totally messed up my front windshield. I tried everything I could find online to fix it (vinegar/water, Ajax, dish soap, Pinkstuff, glass cleaner, and glass... read more polish) and NOTHING worked. I hit a wall and I needed a professional to help me. I was unbelievably LUCKY to find Rick and his business. The man is a wizard with glass repair and he as an eye for imperfections that are only visible to a experienced professional. My car went from horrible distortion and very difficult to see through to crystal clear vision in a few hours. Rick did a great job of scheduling time for my project and explaining the process while he was working. SUPER awesome dude and SUPHERB service at a GREAT price. There is a reason why he has great reviews.

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    Cody Weltsch Avatar Cody Weltsch
    May 1, 2026
  • Rick is the best. Removed some tricky scratches in some floor-to-ceiling windows and some deeper scratches in some shower glass for us. Perfect results - No more scratches and no visible distortion in the glass. Highest recommendation!

    Tom Johnson Avatar Tom Johnson
    July 7, 2026

    Exceptional Glass Restoration Service! I've been in the glass restoration industry since 2010, and I can confidently say that Rick Evans at Unscratch the Surface is among the best in the business. Our paths crossed early in my career, and Rick... read more was immediately supportive and encouraging, despite us technically being "competitors" in the same field. Over the years, we've collaborated on numerous large-scale projects, including the impressive Trinity College restoration in San Antonio, TX, and the luxurious ShangriLa Hotel in Toronto, Canada. Working alongside Rick gave me firsthand experience of his exceptional work ethic - this man outworks virtually everyone I've encountered in the industry. What stands out most about Rick is his meticulous attention to detail. He's a true perfectionist when it comes to glass restoration, leaving no imperfection untreated. The results speak for themselves - damaged glass panels that look absolutely new again when he's finished with them. What I appreciate most about Rick is his generosity with knowledge and assistance. In an industry where many guard their techniques and contacts, Rick freely offered help whenever I needed it. He taught me a valuable lesson: competitors can actually be friends and support each other. This philosophy speaks volumes about his character. On a personal note, Rick's actually quite the golfer too! But more importantly, he's simply a genuinely good person who takes pride in his craft and treats clients with respect. If you're looking for large glass panel restoration that delivers extraordinary results at a fair price, I wholeheartedly recommend calling Rick at Unscratch the Surface. His combination of technical expertise, work ethic, and honest business practices makes him the ideal choice for any glass restoration project, large or small. Glass Fix USA has worked with many restoration specialists over the years, but Rick Evans consistently stands out above the rest. - Scott Webster, Glass Fix USA

    Scott Webster Avatar Scott Webster
    April 3, 2025

    Rick was referred to us from a glass consultant for a large scale repair job on some stadium glazing. After performing a successful mock up/demonstration, Unscracth the Surface was contracted to this large scale project over several months. Local... read more union labor was utilized to complete the process with Rick providing general overview, materials and onsite training. The repairs were successful, with the quality consistent throughout the entire scope.

    Adam Gault Avatar Adam Gault
    May 28, 2019
Google Reviews - Unscratch the Surface

A few of our favorite 5 star Google reviews

We value feedback from our satisfied glass restoration clientele. These are a few favorable 5 star reviews from only a few happy glass scratch repair customers since 2005. Thanks to all of you!

Rich was a huge help. He was extremely professional. Multiple scratched tempered glass, on a large modern home, I was extremely happy with the work that Rich performed !! would recommend 10/10. (Google 5* review)
unscratched the surface

Greg Harmon - MA Building Services -Chicago, IL

Custom Home Tempered Glass Resurfacing - Deerfield, IL
Richard was a lifesaver. I had a remote project with multiple scratches on a large ocean view window. When we agreed on a day he was on time and able to remove the scratches in one day. I hope that I will not need him again but would surely call on him if needed. (Google 5* review)

Tom Alderson - Alderson Construction - Berkeley, CA

Custom Home Scratched Tempered Glass Resurfacing - Carmel, CA
Rick was referred to us from a glass consultant for a large scale repair job on some stadium glazing. After performing a successful mock up/demonstration, Unscratch the Surface was contracted to this large scale project over several months. Local union labor was utilized to complete the process with Rick providing general overview, materials and onsite training. The repairs were successful, with the quality consistent throughout the entire scope. (Google 5* review)

Adam Gault - Contractor - South Bend, IN

8500 Square Feet Stadium Tempered Glass Resurfacing
Rick Evans came to my aid on a project where it appeared hopeless to remove scratches from 8 grand worth of fire rated glass. Working tirelessly for several days he was able to remove all of the damage to the glass., saving my company thousands for replacement. (Google 5* review)

Ron Henderson - City Construction Company - Clarksburg, WV

Laminated Glass Resurfacing -Wellman Armory - Frankfort, KY
We saved several thousand dollars by choosing to have Richard refurbish 2 large panes of glass as opposed to replacement. Richard was very competent and was able to explain to our customer the process and expected results. (Google 5* review)

Greg Cole - Monterey Bay Window Cleaning - Carmel, CA

Custom Home Scratched Tempered Window Resurfacing - Carmel, CA
Unscratch The Surface’s performance was simply first class, very professional in their approach and service, and their work irreplaceable! To me there is nothing else out there like Unscratch The Surface. George Gauley, Image Productions – Los Angeles, California

George Gauley - Image Productions - Los Angeles, CA

Custom Home Large Tempered Glass Resurfacing - Beverly Hills, CA
Rick with Unscratch the Surface is a true craftsman. I have used numerous artisans and craftsman for my discerning clients, and Rick has been one of the best. With clients recently he repaired a 16 foot glass dining table with scratches from many Sunday family dinner traditions seen. Instead of replacing at a very high cost, my client was ecstatic with the thought of repairing it like new for a fraction of the cost. Rick left the residence spotless, and clean as if no work had taken place, even though the dust created was expected. I would highly recommend his abilities and expert services to any future client. (Google 5* review)

Ryan Freeborn - Designer - Bakersfield, CA

16 Foot Glass Table Resurfacing - Bakersfield, CA
In my 30+ years of commercial building operation and maintenance, I have seen many attempts to remove scratches from glass, and graffiti from glass and windows. I have to say that Unscratch The Surface has, by far done the best work I have seen, in removing glass scratches, and graffiti from glass. Unscratch the Surface’s work leaves no distortion or residual swirl or haze marks of the initial damage. I have recommended Unscratch The Surface to friends and colleagues alike. Gary Jupp, Chief Engineer, Able Engineering

Gary Jupp - Chief Engineer - Able Engineering - Los Angeles, CA

Los Angeles, CA
When Unscratch The Surface was called out to perform the glass scratch repair, there were glazers, consultants, superintendents and owners that were skeptical as to whether the glass scratches could be removed without distortion of the glass surface. Everyone was astounded to the results. Unscratch the Surface’s method of glass scratch removal was as cost effective as the results were clear. The scratches were gone. The cost of the removal of scratches verses the cost of replacement of glass, about 1 to 6 in savings. You would have to be a glass manufacturer or an installer to notice where the work was performed. Should the need for removal of glass scratches ever come up again, Unscratch The Surface will get the call. George Manley, Den-Mark Specialty Construction, Inc. – Tempe, Arizona

George Manley - Den-Mark Specialty Construction - Tempe, AZ

Commercial Scratched Glass Repair Project - Tempe, AZ
Thank you for the excellent glass graffiti scratch removal you completed at the Colorado Convention Center. At the beginning I was very skeptical. I had several companies come in and use a slurry machine, which left waves and distortion in the glass. I had also not seen the type of glass scratch removal you perform. When you came out to Colorado and completed the first pane of glass, I could not believe the quality of workmanship and the smooth result. Unscratch the Surface saved us the significant cost of replacing these windows. I had looked into replacing the glass due to the other vendors work leaving waves in the glass. Your short job completion time was also appreciated. We had over 50 panes of glass get vandalized and I had been told from other vendors it could take several weeks to months to take the scratches out of the glass. The work from Unscratch the Surface was done in just five days and the glass looked flawless. The glass looks like it had never been vandalized. You are a very courteous professional. I enjoyed working with you and Unscratch the Surface did a very good job, and I recommend your glass refinishing services for scratched glass. Tom Barnes, Colorado Convention Center – Denver, CO

Tom Barnes - Colorado Convention Center – Denver, CO

50 Panel Glass Graffiti Repair Project - Denver, CO
Unscratch The Surface literally saved thousands of dollars by repairing 8 very expensive tempered French doors on our new custom home, that had been damaged in the construction process. I was completely astonished at the results. I could hardly believe it after seeing the results. Truly amazing work. I would recommend Unscratch The Surface to anyone with a scratched glass problem. Rick Brown – Carlsbad, California

Rick Brown - Custom Home - Carlsbad, CA

Scratched Tempered Glass Doors Resurfaced - Carlsbad, CA
We had an extremely difficult glass scratch repair job at our construction school site which required the repair of a scratched tempered glass curtain wall of 35 panels. The job had to be done on off hours of school time and weekends and also needed to pass a stringent inspection of the repair due to the front entrance location. We were very happy with the quality of the work performed by Unscratch The Surface and highly recommend them for glass repair work. Beth Hansen, President – Mallcraft Inc., Altadena, CA

Beth Hansen - President – Mallcraft Inc.- Altadena, CA

35 Panel Tempered Glass Resurfacing - Altadena, CA
Unscratch the Surface has the only process of repairing glass scratch damage that leaves no distortion that I know of, or have ever seen or heard about. There is no question that Unscratch The Surface has the ability to literally save a construction job that is suffering glass scratch damage problems. Not only can they produce their “magic” at a fraction of the cost of replacement, but the time saving value is really a vital part of their service. I can sincerely recommend Unscratch The Surface without reservation. If you have a problem with scratched glass damage, no matter the uniqueness of the glass with damage, or the quantity of glass to be repaired without any distortion, Unscratch the Surface is definitely the one you need to call on. Terry Goebel, GW Associates – Brentwood/Los Angeles, CA

Terry Goebel - GW Associates – Brentwood/Los Angeles, CA

Custom Home - Large Tempered Glass Panels Resurfaced - Beverly Hills, CA